get help now

Immediate support and crisis helplines for urgent situations, offering assistance when you need it most.

help for yourself

Are you currently experiencing a mental crisis and do you feel like you need help right now? We’re here to find you the help you need and provide you with some immediate steps you can take. 

reach out to someone

We know this can feel extremely hard or even impossible, but reaching out to a trusted loved one is almost always the easiest and most effective option. They can help you feel less alone and help to get you the support you need. It is important that you trust this person and they have proven reliable in the past. If you are a minor, we advise you to reach out to an adult that matches this description.

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contact a helpline

Alternatively, you can call a helpline or crisis hotline. They have trained professionals who can listen and guide you. This is also a good option when reaching out to someone you know is too hard or not possible. The best and easiest way to find a helpline is by using the ‘find a helpline‘ tool that you can find below (mobile) or to the right (desktop). You can also message us on TikTok and Instagram, or talk to us via our contact form. It is also possible to anonymously post a question on our Anonymous Q&A Page.  

explore our self-help kit

There are several tricks and techniques that you can use to help yourself and improve your state of mind, which you can find here. We also have resources and information that can help you to better understand what is going on, which can often lead to feeling a bit more mentally relieved. 
Here you can find information on professional help and therapy. Having the prospect of getting professional helpwith the issues you are experiencing, can lead to feeling an increased sense of control, which decreases anxiety. 

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join our free group therapy sessions

If you are 16 to 24 years of age, we are hosting online group therapy sessions, completely free of charge. Currently the dates and times are limited, but we are looking to expand availability and adjust for different time zones.

message us on

or message us here:

Free, confidential support from a helpline or hotline near you. Online chat, text or phone.

Click here

helping someone else

Sometimes, people around you might have a crisis or a ‘breakdown’. This could mean they are feeling really down, hyperventilating, excessive crying or even thinking about hurting themselves. They might also have moments where their thoughts and reality seem different. Below, you will find some strategies you can use to help them in different situations. You may also feel a sense of crisis, but it is important to stay calm as possible.

These are some things you can do when helping someone going through a mental crisis.

  • Just listen and try to understand, don’t judge them.
  • Ask them what they need and how you can support.
  • Let them know there are practical resources to help.
  • Stay calm and don’t argue with them.
  • If they want, you can help them reach out to someone.
  • Encourage them to talk to a professional.
  • If they’ve hurt themselves, get them medical help.

Sometimes, people might see, hear, or believe things that others don’t. It can be scary. If this happens, remind them who you are and that you’re there to help. Let them know you’re taking their feelings seriously.

Suicide can be prevented, it is important that you always take suicidal thoughts/behaviour seriously

Take the following actions when helping a person who is suicidal:

  1. If you think someone may be suicidal, ask them directly.
  2. If they say yes, do not leave them alone.
  3. Remove things or objects that can hurt them or yourself. 
  4. Link the person with professional help. Use the ‘find a helpline‘-tool above to find and contact services. 
  5. In an emergency, call emergency services (112 / 911 / 000)

Here you can find resources to identify potential suicial behaviour. 

Sometimes, even though we mean well, we can make things worse. When reaching out to someone you suspect might have a mental health problem, avoid the following things:

• telling them to ‘snap out of it’ or ‘get over it’
• being hostile or sarcastic 
• getting over-involved or over-protective
• nagging or trivialising their experience (for example, don’t tell them to smile or get their act together)
• belittling or dismissing their feelings
• being patronising
• trying to cure them or solve their problems.

If you don’t know how to help them, try to (help to) contact professional help or someone who knows them well.